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7,300 reasons to celebrate a decade of success for Allianz’s Excellence in Claims

Press release   •   Jul 07, 2017 10:49 BST

The Excellence in Claims (EiC) programme is celebrating its 10 year anniversary since the initiative was accredited by the Chartered Institute of Insurance in 2007.

7,300 Allianz employees have taken the opportunity to devolop their skills through the EiC programme which represents a total of 50,000 hours of study and training. The main objective of the EiC programme remains the same as it did 10 years ago- to provide a comprehensive induction and training programme for members of the Allianz Claims team irrespective of their position or experience.

Allianz’s chief claims officer Graham Gibson said:

“Working in an industry that is constantly evolving means it’s essential to keep up with the pace of change through developing the relevant skills and knowledge. We will continue to invest in the personal and professional development of our employees. Over the past ten years the programme has been very well received and the high volume of testimonials are testament to its success”.

A member of the Claims leadership team at Allianz, head of operations Jeremy Trott said:

“I am a huge supporter of the EiC programme in provinding excellence to our customers and employees alike. After completing some of the modules myself, I would encourage and recommend people of all levels wanting to improve and enhance their technical claims knowledge”.


Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz Group.

The Allianz Group is one of the world's leading insurers and asset managers with more than 86 million retail and corporate customers. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing over 650 billion euros on behalf of its insurance customers while our asset managers Allianz Global Investors and PIMCO manage an additional 1.3 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we hold a leading position in the Dow Jones Sustainability Index. In 2016, over 140,000 employees in more than 70 countries achieved total revenue of 122 billion euros and an operating profit of 11 billion euros for the group.

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