Allianz Insurance is strengthening the development of its Claims Handling Centres of Excellence, through the appointment of Mark Cant as head of Birmingham, Claims.
In his new position, Mark will report directly to Jeremy Trott, head of claims operations, working with senior stakeholders to ensure Allianz is developing operational best practice across Birmingham Claims and delivering a high level of customer service. Mark will be responsible for leading the claims centre team; driving a customer centric culture to maximise customer satisfaction.
Mark joined Allianz in 2013 as head of Bristol Claims operations, before moving to his most recent role as head of operations support. Prior to working at Allianz, Mark workedacross the Banking sector holding senior operations roles in both the UK and Australia for Citibank and Australia and New Zealand Banking Corporation.
Allianz’s head of claims operations, Jeremy Trott said:
“Mark’s extensive experience in a range of both claims and operational roles makes him the ideal candidate for this position. His appointment reflects Allianz’s continued investment in developing the talent of its people.
“As we continue to improve and strengthen our claims function, Mark‘s fit-for-future strategy will play a significant role in enhancing our service to customers, clients and partners.”
Notes to Editors:
1. A picture of Mark Cant is available to download below.
The information contained in this press release relates to Allianz Insurance plc. Allianz Insurance plc is one of the largest general insurers in the UK and part of the Allianz Group.
The Allianz Group is one of the world's leading insurers and asset managers with more than 92 million retail and corporate customers. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 673 billion euros on behalf of its insurance customers. Furthermore our asset managers PIMCO and Allianz Global Investors manage more than 1.4 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we hold the leading position for insurers in the Dow Jones Sustainability Index. In 2018, over 142,000 employees in more than 80 countries achieved total revenues of 131 billion euros and an operating profit of 11.5 billion euros for the group.
These assessments are, as always, subject to the disclaimer provided below.
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This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements. Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz Group's core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) particularly in the banking business, the extent of credit defaults, (vii) interest rate levels, (viii) currency exchange rates, most notably the EUR/USD exchange rate, (ix) changes in laws and regulations, including tax regulations, (x) the impact of acquisitions including and related integration issues and reorganization measures, and (xi) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.
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